Real Reviews. Authentic Experiences.

La posizione in piena Time Square e il costo rende questo hotel davvero interessante anche se la struttura non eccelle per modernità e per turisti Europei la mancanza di una sala interna per colazione rappresenta una grossa pecca. Le soluzioni per la colazione offerta con i diversi locali accessibili dalla hall non sono soddisfacenti per la scelta dei prodotti inclusi, ma sopratutto perchè non offrono la possibilità di consumare nello stesso locale (tranne dove previsto un extra costo), costringendo a tornare in camera. Sicuramente ci sono altre strutture più interessanti.

A busy and beautiful heritage hotel. Sadly the visage has been blighted by external scaffolding for many years. A big lobby with many reception staff. New York doesn't have an off season but for mid January the welcome wasn't great but... after some charm and pleasentries I added in she brightened up. And we're positively friendly. Make sure you provide a happy face to receive good service. 20th floor room 2019 the room is very good. The biggest bed I've ever seen. You can dive and forward roll across it and still not fly off the other end. And the view is good too for NYC. NYC us noisy and being this close to Times Sq you can expect a constant buzz. The air con is quite loud but was a godsend considering the unusual heat at this time of year. Lovely modern en suite with a good shower. Room service was very friendly and eager to serve. Bell boys were a great help and will look after your luggage on early arrival/departure for $1 per item. The room service is not intuitive and the websites for the three available food options don't have an easy room service option. Call for help.

Rooms are great considering you are central Times square . Very Clean and tidy. However the service at breakfast was appalling I was asked twice was I finished with over half a plate of food left when told no 3 of them stood right across from us making it impossible to feel comfortable to eat so I left it and walked out and the milk was taken out of our room so no coffee or tea in the room.